About the GoodRx Content Team
Our mission is to empower readers with accurate, unbiased healthcare information that is easy to access and understand.
At GoodRx, we understand that the current healthcare system is flawed, confusing, and hard to navigate. So we’re here to empower readers to make the most informed health decisions, whether for themselves or for loved ones.
Our Editorial and Video teams strive to equip readers with accurate and up-to-date healthcare information, and to provide actionable, attainable advice. We deeply believe that healthcare is a right for all, and we understand that readers are seeking unbiased information and trustworthy next steps that are accessible and affordable. We thoroughly research, fact-check, and update our content to reflect the latest news and science, and we present it in language that’s easy to understand. Our videos feature leading specialists from top U.S. healthcare institutions, ensuring credibility and depth.
The GoodRx Research team is dedicated to enhancing transparency within the U.S. healthcare system by investigating issues related to affordability, accessibility, and equity. Our team analyzes drug pricing, medication fill trends, and systemic disparities to provide consumers with clear, actionable insights. By collaborating with academic institutions, field experts, and journalists, we strive to be the definitive source for information on drug prices and healthcare trends.
Meet our healthcare experts
GoodRx’s editorial, video, and research content is developed by a team of experienced physicians, pharmacists, public health specialists, data scientists, health economists, journalists, and other qualified contributors.
Leadership
Michel Ballard
Vice President of Strategy and Operations
Michel Ballard is the vice president of strategy and operations at GoodRx, where she leads content and research as well as strategic initiatives across the organization. Throughout her career, Ballard has focused on building and scaling digital media businesses — both within established enterprises and fast-paced startup environments.
Clinical team
Sophie Vergnaud, MD
Senior Medical Director
Sophie Vergnaud, MD, is the Senior Medical Director for GoodRx Health. An experienced and dedicated pulmonologist and hospitalist, she spent a decade practicing and teaching clinical medicine at academic hospitals throughout London before transitioning to a career in health education and health technology.
Alex Eastman, PhD, RN
Staff Medical Editor
Alex Eastman, PhD, RN, is a California-based registered nurse and staff medical editor at GoodRx, where he focuses on clinical updates and Latino health. He’s a certified healthcare interpreter (CCHI) and health literacy specialist (Institute for Healthcare Advancement).
Pharmacy team
Cydnee Ng, PharmD
Drug Information Pharmacist
Cydnee Ng, PharmD, is a licensed pharmacist in California. After getting licensed in 2019, she began her pharmacy career as a community pharmacist at Walgreens. At the height of the COVID-19 pandemic, she led early vaccination efforts to immunize high-risk staff and residents at long-term care facilities, and later, the general public.
Editorial team
Meredith Hoffa
Senior Health Editor
Meredith Hoffa is a senior health editor at GoodRx, where she leads journalists and clinicians covering various well-being topics, particularly in diet and nutrition. She has worked for nearly 15 years as a journalist and editor across a wide range of topics in wellness, lifestyle, and pop culture.
Research team
Video team
Stephanie Ridhalgh
Senior Director of Video and Operations
Stephanie Ridhalgh has over 15 years of experience in journalism, content strategy, and digital media leadership. She has held key positions in both newsrooms and lifestyle and health-focused technology companies, including roles as a producer at Australia’s top morning show, Sunrise, and as a senior content strategist and lead producer at companies like NewsCorp and PureWow (Gallery Media Group).
Editorial processes and policies
GoodRx’s team of highly skilled editors work to ensure our content is digestible, actionable, and up to date. Articles are written by subject matter experts, and all clinically focused content is reviewed for medical accuracy by licensed physicians, pharmacists, doctoral-level psychologists, or veterinarians, depending on the subject matter. Articles focused on savings and insurance content are not subject to medical review but are written by a team of experienced personal finance experts.
We maintain strict standards for sourcing information, drawing from primary sources that include medical organizations, governmental agencies, academic institutions, and peer-reviewed scientific journals. The creation of our editorial content is not influenced by advertisers.
Our site is not intended to be a substitute for professional medical advice, diagnosis, or treatment from a licensed healthcare professional. Always consult your physician or other qualified healthcare professional with any questions you may have regarding health concerns, medications, and/or treatments.