From the Frontlines: New Internal Survey Shows GoodRx Helps Providers Improve Access to Care for Their Patients
At GoodRx, we want to help Americans get the healthcare they need at a price they can afford. We know most patient journeys start with a visit to a healthcare provider’s office or clinic, and we recognize the essential role doctors, pharmacists, and medical professionals play in determining the best treatment. That’s why working with healthcare providers is a large part of what we do. Our products and services help providers find affordable solutions for their patients, reducing the time they spend searching on their patients’ behalf.
To better understand the strength of our relationships with healthcare providers, we recently conducted an internal survey of over 700 doctors, nurses, and physician assistants. Findings indicate providers believe that using GoodRx improves patient access to medication, increases patient adherence (how well patients stick to their medication regimen), and reduces the administrative burden they face.
Over half of the respondents agreed that the number one challenge when prescribing medication and/or ensuring patients start and stay on their therapies is finding drugs that patients can afford.
Providers believe GoodRx can help with this issue. In fact, 93% of survey respondents said GoodRx’s savings solutions improve patient access to medication, and 88% of respondents said GoodRx helps patient adherence.
Providers also said GoodRx reduces their administrative burden, with 89% of those surveyed noting that GoodRx saves them time on administrative tasks. For example, GoodRx’s products can help providers find affordable solutions for their patients, which can reduce the time they spend obtaining prior authorizations, searching on their patients’ behalf, or managing callbacks with the pharmacy or payer. This ultimately gives them more time to focus on providing the best care.
We are proud of the relationships we’ve built with healthcare providers and believe that together we can help more patients get better access to the care they need.
Forward-looking statements
This blog post contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. All statements contained in this post that do not relate to matters of historical fact should be considered forward-looking statements, including without limitation statements regarding the benefits of GoodRx’s offerings to healthcare providers and healthcare providers’ usage of GoodRx.
These statements are neither promises nor guarantees, but involve known and unknown risks, uncertainties, and other important factors that may cause our actual results, performance, or achievements to be materially different from any future results, performance, or achievements expressed or implied by the forward-looking statements, including, but not limited to, risks related to our limited operating history and early stage of growth; our ability to achieve broad market education and change consumer purchasing habits; our ability to continue to attract, acquire, and retain consumers in a cost-effective manner; our reliance on our prescription offering and ability to expand our offerings; changes in medication pricing and pricing structures; and the important factors discussed under the caption “Risk Factors” in GoodRx’s Annual Report on Form 10-K for the year ended December 31, 2020, and our other filings with the SEC.
These factors could cause actual results to differ materially from those indicated by the forward-looking statements made in this blog post. Any such forward-looking statements represent management’s estimates as of the date of this post. While we may elect to update such forward-looking statements at some point in the future, we disclaim any obligation to do so, even if subsequent events cause our views to change.
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