Skip to main content

What we believe

img-goodrx-staff-whatwebelieve-hero-mobile
582 px / 332 px
94.81 kB
We’re a customer-first companyThat means making sure all our products and features are built around you. This approach guides how we operate, make decisions across our businesses, and work on new ideas for our customers.

GoodRx is NOT insurance.

GoodRx is built on the following four principles that every customer can rely on:

EmpowermentWe give you the tools so you can choose how to manage your care

We believe that when you can compare prescription options based on expert research, convenience, and price, you’re empowered to make better decisions about your healthcare. With these tools and online healthcare provider visits via GoodRx Care, you get a chance to take your health into your own hands.

AdvocacyWe help you navigate complex healthcare systems

It can feel like your doctor is the only one who’s actually on your side. Well, there’s also GoodRx. Since everyone else is negotiating the price of prescription drugs — insurance companies, hospitals, even Medicare — someone should negotiate for you. That’s where we come in. In addition to saving you money, we also have a Patient Advocacy team ready to help you along the way, seven days a week. Call us at: 1-855-268-2822.

TransparencyWe’re open and honest

We believe in transparency. It starts with giving consumers tools to get clear and transparent information about prescription pricing and medical information — but also in how we make money. GoodRx sustains its operations through four primary channels:

Doing goodWe’re committed to helping communities

Bringing health and care to communities across the country is the work of GoodRx Helps, our nonprofit fund. Our GoodRx Community teams are on the ground nationwide working with local nonprofits to provide expertise, hold workshops and mobile pop-up clinics, and more.

Learn about The GoodRx Effect