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HIV

Telemedicine: A Game-Changer for People with HIV

Venus SánchezMaria Robinson, MD, MBA
Written by Venus Sánchez | Reviewed by Maria Robinson, MD, MBA
Updated on June 3, 2025
Featuring Stella Safo, MD, MPHReviewed by Maria Robinson, MD, MBA | June 3, 2025

Living with a chronic illness like HIV can be a little overwhelming. It’s true that HIV treatment can help you live a mostly normal life, but managing a chronic illness is still a commitment. It includes taking your medications, visiting your doctor regularly, and sticking to safe and healthy habits. Thankfully, technology is evolving, and people with HIV can now use telemedicine in lieu of in-person doctor’s appointments.

How telemedicine helps people with HIV

People have busy lives, and doctor’s appointments just add to that. Even if it’s a quick and easy appointment, you still have to take time off work, drive to the hospital, park, check in, and sit in a waiting room. If you have to do this regularly, these appointments can really become disruptive.

Cue: telemedicine. Telemedicine refers to using technology (like live conferencing or phone calls) to meet with a healthcare professional. During telemedicine appointments, doctors can hear how you’re doing on your medication and if you are experiencing any side effects. These conversations can improve communication and assist your doctor in making an informed decision concerning medication changes or overall treatment plans.

During telemedicine appointments, you can also let your doctors know if you’re going through a major life change or if you aren’t mentally feeling your best. They can connect you to the right services or individuals, and it is much faster than waiting for an appointment. Plus, you won’t need to drive to the clinic or find parking.

How to prepare

It’s important to prepare for your telehealth appointment ahead of time. Make sure you have a strong internet connection, along with a quiet space where you can give your doctor your undivided attention.

Having a list of questions or concerns you want to bring up with your doctor is helpful. After all, it can be easy to forget to bring up your questions or concerns during the visit when you may be nervous or rushed.

If there is something visual going on with your body like a rash, it’s a good idea to take a picture and send it to your doctor in advance. This way, they can talk about treatment options during the call.

Finally, since your doctor can’t “check your vitals” during a telemedicine appointment, you may be able to help out. For example, you can:

  • Check your weight if you have a scale

  • Take your temperature with a thermometer

  • Take your blood pressure if you have a machine at home

Get these numbers ahead of time and have them written down. This can be very useful information for your doctor and their treatment decisions. Learn more about how to make the most of a telemedicine appointment here.

Getting help

If you have questions about telemedicine, talk to your doctor and even the people around you who use it for their medical needs. They may be able to offer you tips on how to make the most of your appointment.

References

Adams, J. (2020). Health Providers: Join the Telehealth Revolution. Office of Infectious Disease and HIV/AIDS Policy (OIDP).

HealthHIV. (n.d.). TeleHealthHIV.

GoodRx Health has strict sourcing policies and relies on primary sources such as medical organizations, governmental agencies, academic institutions, and peer-reviewed scientific journals. Learn more about how we ensure our content is accurate, thorough, and unbiased by reading our editorial guidelines.

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Why trust our experts?

Maria Robinson, MD, MBA, is a board-certified dermatologist and dermatopathologist who has practiced dermatology and dermatopathology for over 10 years across private practice, academic, and telehealth settings. She is a fellow of the American Academy of Dermatology and the American Society of Dermatopathology.

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