Backorder Notice: Protonix (Pantoprazole)

Roni Shye
Roni Shye, PharmD BCGP BCACP, is a licensed pharmacist in the states of Florida, Ohio, and Pennsylvania.
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Since May 2014, several manufacturers that produce generic Protonix (pantoprazole) have issued a backorder notice on their supplies of both the 20 mg and 40 mg tablets.

Which manufacturers have been affected?

Actavis, Aurobindo, Mylan, Teva, Torrent, and Wockhardt

What is the reason for the backorder?

At this time Actavis, Aurobindo, Mylan, Teva, and Torrent could not provide a reason for the shortage.

Wockhardt, however, has had an ban from the FDA on several of their products since mid-2013, including pantoprazole.

What are pharmacies are doing about this backorder?

Pharmacies are calling the doctor that has prescribed the medication for you and asking them to consider another similar medication within the same class—another proton pump inhibitor (PPI).

What other PPIs are doctors recommending instead?

Your doctor might switch you to any of these other PPIs, which are similar to pantoprazole:

Are any of these medications available over-the-counter?

Yes. Prilosec OTC (omeprazole OTC), Nexium 24HR, and Prevacid 24HR (lansoprazole 24HR) are all available over the counter. Prilosec, Nexium, Prevacid, Aciphex (rabeprazole), and Dexilant are also available by prescription. Your doctor or healthcare provider will determine which option is right for you.

However, if you have insurance, it may be beneficial to have your doctor write you a new prescription rather than switch to a non-prescription version. A new prescription will allow the pharmacy to bill your insurance which in turn will help cover the cost.

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